ClearPath is a monitoring tool used by addiction treatment facilities. This policy describes what the ClearPath app records about a patient, who can see it, and what happens to it. It also covers ClearPath Dashboard, the app the facility's staff use (see The staff app below), and the beta tester sign-up and text messages (see Beta testers and text messages).
If you are a patient: your treatment facility decides what is monitored and who on your care team can see it. ClearPath is the software they use; they hold your records. Questions about your own monitoring should go to your care team first.
Your treatment facility is the custodian of your health records. ClearPath Monitoring, operated by Accelerated Digital Solutions LLC, provides and hosts the software on their behalf and processes information only as instructed by that facility.
| What | Why |
|---|---|
| Device location | So your care team can see whether you are within the areas agreed in your treatment plan. Recorded periodically while monitoring is active, including when the app is not open if you allow that. |
| Check-ins | A regular signal that the app is running. A gap tells your care team that monitoring has stopped, not where you were. |
| Blocked website attempts | When web filtering is on and you try to reach a site on your facility's blocklist, the site's name and the time are recorded. Your facility can mark some blocklist entries as not recorded. Sites blocked by Apple's Screen Time are not reported to the app, so those attempts are not recorded. |
| Protection status | Whether each protection is working: Screen Time access, web filtering, the content filter, app restrictions and location. Also whether a VPN or similar network connection appears to be active, and whether developer mode is on. If monitoring is switched off or a protection stops, that is recorded and your care team is told. |
| Restricted apps | How many apps are restricted. On iPhone, Apple deliberately prevents the app from learning which apps these are — your care team sees a count, never a list. |
| Installed applications | On Windows and Mac computers only, so staff can decide what to restrict. This is not possible on iPhone and is not collected there. |
| Device information | Device name, model, operating system version, network address, and Wi-Fi network name — to identify the device and confirm it is working. |
| Messages with your care team | Messages, photos and files you send to your care team in the app, and their replies. Your care team can read them. |
| Your journal | Entries you write in the app's journal, for your care team to read. Nobody replies there, and it is not watched in real time, so it is not the way to ask for urgent help. |
| Your schedule | Appointments your care team adds for you, and whether you have seen them. |
| Staff actions on the device | When a staff member pauses monitoring, releases a lockout or changes restrictions on your phone, it is recorded which staff member did it. |
| Calls with your care team | Voice and video calls go live between you and the people on the call and are not recorded. What is kept is that a call happened: when, how long, and who was on it. Staff may write notes about a call, as they would after any appointment. The camera and microphone are used only while you are on a call. |
| Sober living house features | If you live in one of your facility's sober living houses: messages and photos in the house chat, your chores (and a photo if you choose to add one when checking a chore off), outings you sign out for with where you say you are going, and requests for a later curfew. Housemates see your first name and last initial, only after you agree to the house community, and never anything clinical. A screen in the house can show who is in or out, where they said they were going, and the chores and events for the week, the same way. |
| Your screen, only if you agree | During a call, a member of your care team can ask to see your screen, for example to help you with the app or a form. You decide each time: nothing is shared unless you accept and then tap Start Broadcast on your phone. It goes live to the call, is not recorded, and a note on your call screen shows it is on until you stop it, which you can do at any time. The request and your answer are recorded; what was on your screen is not. No one can control your phone this way. |
If you turn on web filtering, your phone looks up website addresses through ClearPath's filter instead of your network's usual one. That covers every app on the phone, not only ClearPath. Sites on your facility's blocklist do not load. Every other lookup is passed on to a public address service (Quad9 or Cloudflare) so the site can load, and is not recorded or kept by ClearPath.
ClearPath keeps only two things from web filtering: the blocked attempts described above, and the fact that your phone is still using the filter (a count and a time, with no website names). You can turn web filtering off at any time in Settings → General → VPN, DNS & Device Management → DNS. Your care team is told when it stops.
If you choose to, the app can share daily summaries from Apple Health with your care team: how many steps you walked, how long you slept, your resting heart rate and the day's range, and blood pressure readings from a connected cuff. Each of these four is a separate switch in the app under Health, all of them off unless you turn them on, and turning one on brings up Apple's own permission screen. You can turn any of them off at any time, in the app or in the Health app, and sharing stops straight away.
Only the daily summaries and blood pressure readings are sent. The detailed records — every heartbeat, every movement — stay on your phone and are never read by ClearPath. Apple does not tell the app whether you said no or simply have nothing recorded, so if a day is empty your care team sees a blank, not an alarm. Health information you share is used only so your care team can support your recovery, is never sold or used for advertising, and is kept, shown and deleted under the same rules as everything else in this policy.
Staff at your facility may use ClearPath Dashboard, an iPhone and iPad app, to do the same work as on the website: read and answer messages, see alerts, run houses, and make calls. It shows staff only what their role at the facility allows, and every view of a patient's information is recorded in the same audit log. For the staff member themselves, the app records:
Face ID or Touch ID, if a staff member turns it on, stays on the device; ClearPath never receives it. The app does not collect the staff member's location. Its notifications say only that something is waiting, never a patient's name.
A staff member can share their screen during a call, for example to show slides. It only starts when they tap Start Broadcast in the phone's own screen-sharing sheet, goes live to the people on the call, is not recorded, and stops when they stop it or the call ends. While it is on, everything on their screen can be seen, so staff are told to close anything about other patients first. Patients cannot share their screen.
Only clinicians and administrators your treatment facility has given access. Usually they are that facility's own staff. Some staff work at more than one facility; your facility can authorise them to open its records too. They can only see your records while they are working in your facility, and every grant, change and removal of that access is recorded.
Staff at a facility you are not in cannot see your records, devices, or activity. ClearPath's platform administrators manage which staff accounts may open a facility, but their own administrator accounts cannot open patient records.
Each time a staff member opens your record, your location, your activity, your messages, your schedule or your journal, the system records who looked and when. That log cannot be edited or deleted by anyone, including us.
Monitoring requires your written consent, obtained by your treatment facility before enrollment. On your own device you also grant permissions directly to the app — Screen Time access, location, notifications, and web filtering. The app works whichever you choose. You can withdraw any of them at any time in your device settings.
Withdrawing them stops the corresponding monitoring, and your care team is told that it stopped. Your treatment facility decides what that means for your programme — that is a clinical and contractual matter between you and them, not something the software decides.
Records of treatment for substance use disorder carry protections beyond ordinary health information, under 42 CFR Part 2 in the United States, in addition to HIPAA. In general this means your records cannot be disclosed outside your treatment programme — including to family, employers, or law enforcement — without your specific written consent or a court order meeting the requirements of that regulation.
ClearPath is built to keep these records inside the facility that holds them. Your facility can explain how those protections apply to your programme.
If you sign up to test ClearPath at clearpathmonitoring.com/beta, we collect your name, the role you are testing as, your mobile number, your phone's make and model, any other devices you would be willing to test on, and your email address or Apple ID email. We use these only to run the beta: to give you the right app, to contact you about it, and to plan which devices to support next. Beta sign-ups are kept separately from patient records and are not shared with treatment facilities.
Text messages are optional. If you tick the box on the sign-up form, we text you updates about the beta program: new builds, testing instructions and requests for feedback. Up to 4 messages a month, sent only between 8am and 9pm Pacific time. Message and data rates may apply. Reply STOP to any message to opt out, START to opt back in, or HELP for help. Texts never mention health, treatment or anything else about you.
We keep a record of your consent — when you gave it, from which network address, and the exact wording you agreed to — and of the texts we send and receive, so we can show what you agreed to and honour an opt-out.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Texts are delivered by Twilio, which carries them on our behalf (see below). The full terms are in our SMS Terms.
Information is stored on servers operated for your treatment facility. ClearPath uses a small number of third-party services, and we would rather name them than leave it vague:
Your information is not sold, and is not used for advertising.
Your treatment facility decides how long your records are kept, in line with the record-keeping laws that apply to it. ClearPath keeps them on the facility's behalf until the facility asks for them to be deleted or stops using ClearPath. When a facility stops using ClearPath it is given a copy of its records, and they are then deleted from ClearPath.
The audit log of who viewed your information is kept permanently. It exists to protect you, and it cannot be deleted.
On discharge, the app stops reporting, removes web filtering, the content filter and any app restrictions, and stops using location in the background. You may then delete the app. If a device cannot be reached at the moment of discharge — it is switched off, or the app was removed — your care team is alerted that it could not be confirmed released, so that it can be checked rather than assumed.
You can ask your treatment facility for a copy of the information held about you, ask for corrections, ask who has viewed it, and ask what will happen to it after discharge. Direct those requests to your facility, which holds the records; we will assist them in answering.
Traffic between devices and the server is encrypted in transit. Access requires an individual account, and staff sign-in supports two-factor authentication. Staff sessions end automatically after a period of inactivity, or, in the staff app with Face ID or Touch ID on, the app locks itself instead; every session ends at the end of a shift. The patient app can be locked the same way. Records are separated by facility, staff passwords are stored hashed, and every view of a patient's information is audited. No system is perfectly secure, and we would rather say that than imply otherwise.
ClearPath is intended for adults in treatment who have consented for themselves. It is not designed or offered for use by children.
If this policy changes in a way that affects what is collected or who can see it, the date at the top will change and facilities will be notified so they can inform their patients.
ClearPath Monitoring · Accelerated Digital Solutions LLC · Los Angeles,
California
[email protected]
If you are a patient, contact your treatment facility first — they hold your records and can answer questions about your own programme faster than we can.